🛡️ DPDP Act 2023 Redressal
Grievance Redressal Officer
Prompt, transparent resolution of data protection and service quality concerns.
Designated Grievance Officer
In compliance with the Digital Personal Data Protection Act 2023 and Information Technology (Intermediary Guidelines) Rules, please direct any concerns, complaints, or consent revocation requests to:
Name: Rajesh Varma (Principal Architect & Compliance Lead)
Email: grievance@sipro.tech
Escalation Line: +91 870 295 4400
Office Address: SiPro Tech Park, Subedari, Hanamkonda, Telangana 506001, India.
Working Hours: Monday – Friday, 09:00 AM – 06:00 PM IST
Email: grievance@sipro.tech
Escalation Line: +91 870 295 4400
Office Address: SiPro Tech Park, Subedari, Hanamkonda, Telangana 506001, India.
Working Hours: Monday – Friday, 09:00 AM – 06:00 PM IST
Resolution Timeline SLA
- Acknowledgment: Within 24 hours of receipt.
- Investigation & Redressal: Within 7 business days.
- Data Purge Confirmation: Instant receipt generation via the Privacy Rights Portal.